Mills Customer Service Coordinator Markham 2084124

Markham, ON

A service-driven paper and packaging products company, we have grown to become one of Canada’s largest paper manufacturers and a leading producer of packaging products. Our organization employs approximately 1000 people at eight manufacturing plants and four distribution centers.

We are looking for a Mills Customer Service Coordinator for our Scarborough location.  This position reports to the Master Scheduler supporting the necessary functions to ensure smooth operations, data collection and inventory control.  


  • Process debits and credits, while maintaining customers and price files
  • Maintain and create orders for both internal and external customer
  • Coordinate shipping information for pickup or deliver
  • Maintain production scheduling through entering reviewing and adjusting where required
  • Invoicing and checking of price exceptions
  • Responsible for scheduling the projects from the time the order is received, through engineering and production to final on-time delivery
  • Work with internal and external customers and expedite where necessary
  • Communicate with customers on their project status, answering enquiries on shipment dates, etc.
  • Coordinate the needs of all areas to meet the production
  • Handle various special projects from time to time


  • Bachelor’s Degree / College diploma or equivalent related work experience required
  • Two (2) to three (3) years experience in manufacturing/customer service packaging environment
  • Must have ability to work overtime on occasion, as required
  • Intermediate knowledge of Microsoft Office products
  • Strong/effective communication skills
  • Good organizational skills and the ability to prioritize
  • Ability to work autonomously and with little direction in a high volume, fast paced environment
  • Ability to present themselves in a professional manner

We are an Equal Opportunity Employer and welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in the selection process. 

We thank all applicants for their interest; however only those considered for an interview will be contacted.


Keywords: Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, Ontario, ON, Markham, North York, Toronto, Pickering, Richmond Hill, East York, York, Ajax, GTA


Atlantic Packaging

Atlantic Packaging

Atlantic Packaging Products is a privately owned company that has been in business since 1945, when Abraham Granovsky and his son Phil first opened the doors to a small converting plant in downtown Toronto.

Since that time, the Granovsky family has lead Atlantic through strategic growth, becoming one of the largest and most respected companies in Canada. Through forward-thinking vision, timely acquisitions, and a service driven mantra, the Granovsky family has transformed Atlantic Packaging into an industry leader, focused on delivering quality sustainable packaging products to large and small customers alike.



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