Call Centre Representative - Up to $14.50/hour Pickering 2085093

Pickering, ON

Call Centre Representative-Up to $14.50/hour


(Business to Consumer)

About Us
We are is a third party contact centre outsourcer providing solutions to major businesses since 1992.  We pride ourselves on our people and the close working relationships we have with long standing clients, market leaders in Financial, Utilities and Business Services.  We’ve established a sterling reputation in our industry as the call centre of choice by acting as a seamless extension of our client’s and their business.

If you are an energetic, self-motivated and sales oriented individual looking to learn and develop in a lasting career in sales, we have immediate Full-Time opportunities for people interested in marketing insurance related products to existing customers for some of Canada's largest Financial & Insurance Service providers.

As a member of our team, you will leverage the value of product information through direct customer contact in order to promote our Client’s services.

The successful candidate will posses the unique combination of rapport-building, presentation skills and experience required to quickly gather data, identify specific needs of potential customers and inform them on product features offering the most value.

  • Related business development or telemarketing experience a MUST!
  • Excellent communication skills- both verbal and written
  • Professional demeanor, stellar phone etiquette
  • Able to perform successfully in a results-oriented environment
  • PC/keyboard literate, typing speed over 30 words per minute
  • Self starter attitude
  • Able to follow established sales scripts
  • Ability to adapt to on-going directives
  • Willingness to accept and immediately apply constructive feedback 

We offer:

  • Full-Time positions, evenings and weekend shifts
  • Progressive Benefit plan available after 90 days
  • $2/hr premium for bilingual (English/French)
  • Competitive compensation $14.25/hr
  • Growth & development opportunities including Agent Certification Leadership Training Program.
  • On-going first class product and sales training
  • A casual office environment


WHITBY – Centrally located in Whitby with DRT and GO Transit at the door.

Our invitation:

For immediate consideration, please complete our on line application, and If selected you will be contacted via phone by a member of our Recruitment Team.


Due to the volume of applications we receive, only those candidates selected for telephone interviews will be contacted.


We are committed to providing accommodations for people with disabilities. Accommodations will be provided in all parts of the hiring process as required under Employment Accommodation policy. Applicants need to make their needs known in advance


We wish you all the best in your employment search!


Keywords: Call Centre Agent, Telemarketer, Telemarketing, Telephone Sales, Telesales, Tele Sales, Service Business Development Centre Representative, Automotive Business Development Centre, BDC, Service Appointment Scheduler, Customer Service Representative, Customer Service Rep, CSR, Sales Representative, Sales Rep,Â, Ontario, ON, Oshawa, Pickering, Ajax, Markham, Stouffville, Courtice, Bowmanville, Uxbridge, Port Perry, Scugog, Markham, Scarborough, North York, Toronto, Aurora, Newmarket, Port Hope


Optima Communications International Inc.

Optima Communications International Inc.

Our organization has reached new heights in recent years, since making our first call in April 1992, and with our business growing we are looking to add to this winning team at our third location.
 At Optima, we offer a supportive, innovative, and performance-based work environment.  You will be encouraged to acknowledge and develop your personal and professional goals along-side our organizational objectives.


Stay updated. Follow us on:

Be the first notified of new relevant jobs