Reception - Part time Toronto 2110762

Toronto, ON

Goway Travel has humble beginnings. Founder Bruce Hodge started the company in his apartment in 1970, and it has grown into a bustling organization with over 250 employees. Today, we are one of North America’s leading travel companies with offices around the world sending Globetrotters to over 100 exotic destinations in Asia, Africa, Europe, Central and South America, and Australia and the South Pacific. With growth comes expansion and the need for proven sales professionals to join the Goway team and help make the dreams of world travelers come true.

The part time reception role is responsible for covering alternating Saturday and statutory holidays. The role is responsible for switchboard, reception duties, distribute faxes, and emails.
The reception role must be able to multitask in a computerized environment. It is a very fast paced setting where you can have multiple calls and multiple emails to contend with at the same time.

 Job Responsibilities but not limited to:

  • Answer and direct incoming calls using an Electronic Switchboard
  • Manage phone queues
  • Manage online CHAT
  • Distribute and clear all faxes coming into the server
  • Distribute and clear emails
  • Distribute voicemails from night prior
  • Fill Brochure racks at Company Entrance

 KNOWLEDGE, SKILLS & ABILITIES

  • Superior customer service skills
  • Must be extremely comfortable with computers and technology
  • Strong interpersonal, communication and time management skills
  • Ability to multiple task in a fast paced environment
  • Excellent verbal and writing skills
  • Proficient with Microsoft Office (Word, Excel, Outlook)
  • Administrative work experience is an asset
  • Previous experience working on a multi-line switchboard is an asset

 

Goway Travel

Goway Travel

Goway Travel has humble beginnings. Founder Bruce Hodge started the company in 1970, and it has grown into a bustling organization with over 300 employees. Today, we are one of North America’s leading travel companies with offices around the world sending Globetrotters to over 100 exotic destinations in Asia, Africa, Europe, Central and South America, and Australia and the South Pacific. With growth comes expansion and the need for proven sales and support professionals to join the Goway team and help make the dreams of world travellers come true.

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