General Manager (Sevenoaks Shopping Centre) Abbotsford 2110789

Abbotsford, BC

Reporting to the District General Manager, the General Manager ensures that the retail centre is administered and maintained at an optimal level in order to secure the maximum possible return on investments over the medium to long term.  Sevenoaks Shopping Centre is a 560,000+ square foot regional shopping centre, anchored by Hudson’s Bay, Best Buy and Sport Chek, in addition to over 110 commercial retail units.  The General Manager lead an on-site team of 20 employees, is self-motivated, thrives in working in a fast paced environment and possesses strong interpersonal, communications and leadership skills.


DUTIES AND RESPONSIBILITIES:

  1. Annual Operating Budget: Prepares, monitors and controls the Shopping Centre’s Annual Operating Budget to ensure that resources are utilized effectively and operational needs and objectives, including completion of small and medium sized projects, are met.
  2. On-Going Portfolio Operations: Ensures, through management of operations staff, that building systems (HVAC, Life Safety Systems, etc.) at all properties within the Shopping Centre are properly maintained to provide Tenants with consistent and high quality services.
  3. Oversight of Marketing and Specialty Leasing: Monitors and approves marketing and specialty leasing activities within the Shopping Centre and make recommendations to increase effectiveness of these functions (e.g. increased foot traffic and revenue from specialty leasing activities).
  4. Tenant Relationships: Responds to and resolves complex Tenant issues (e.g. rent disputes, late payments, tenant complaints) following established policies and precedents in order to protect company interests and maintain positive Tenant relationships.
  5. Relationships with External Stakeholders: Builds trust and maintains positive and value-adding relationship with tenants, government authorities, businesses, contractors, other business units, customers, investors and the general public.
  6. Company Policies and Procedures: Develops and oversees the implementation of shopping centre specific policies and procedures, as well as enforces company policy and procedures to ensure effective and efficient operations and services.
  7. Third Party Contracts: Develops specifications for, negotiates and administers service contracts with third party suppliers to ensure consistent high quality services for tenants and patrons.
  8. Management and Development of Staff: Hires, directs, motivates and coaches Shopping Centre Staff to meet operating targets and build strong relationships with Tenants, Mall Patrons and Property Owners.

Any other job related duties and/or projects that may be assigned.


MINIMUM REQUIREMENTS
Skills, Knowledge, Experience and Education

  • Bachelor’s degree in relevant field (e.g. Commerce, Finance, etc) or equivalent
  • 7 years of relevant property management experience
  • Good skills with relevant computer software (e.g. Microsoft Office, etc.).

Core Competencies

  • Excellent oral and written communications skills
  • Demonstrated conflict resolution skills
  • Good organizational skills.

 

ADDITIONAL REQUIREMENTS

  • Certificate in Property Management from recognized Post Secondary Institution or Industry Association is an asset
  • Commercial Real Estate License
  • Experience with YARDI Voyageur is an asset.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

AGENCY NOTICE: Please note that Morguard does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, Morguard will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and advanced solicited services from a Morguard employee, Morguard explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify Human Resources at careers@morguard.com or (905) 281-5967.   

 

Morguard

Morguard

At Morguard, our employees are the company’s greatest investment. We make people our priority and strive to create a culture of respect, inclusion, health and safety, and equal opportunity to support employees to meet their goals. Our team is made up of re​al estate and investment professionals with deep knowledge of the industry, who are passionate about what they do and who want to be the best in the business. Morguard and its employees take great pride in being recognized for three consecutive years as one of Canada’s Safest Employers in the Retail and Services Category. When you join Morguard, you join a strong and committed team. To become a valued employee at Morguard, please review our Current Opportunities. 

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