Customer Service Specialist Edmonton 2115209

Edmonton, AB

An exciting opportunity has emerged in our firm for positive, hard-working individuals to join our customer service department. 

We have developed a highly creative and innovative customer service model that has generated industry-wide recognition from both our competitors and potential partners. Our Customer Service Specialists create real bonds with our clients’ target markets, transforming these connections into secured support. By integrating our acquisition strategies into our customer service experience, we are able to care for the existing members within our networks while simultaneously growing these bases. While increasing market awareness and support for our clients and their companies is a large component of this position, providing outstanding care to existing customers is our first priority. We are committed to sustaining these connections and making it known to these customers that their loyalty is truly appreciated. 

As a Customer Service Specialist, you and your fellow team members will engage in the comprehensive scope of customer engagement, acquisition, and relationships management processes that we are responsible for. You will meet individually with customers to offer them information about our clients, answer their inquiries, collect their feedback, and determine the best degree of ongoing connection with our clients. In addition to speaking with customers, you will regularly meet with our senior management and your fellow team members to discuss progress, raise questions or concerns, and offer your experiences and insights. We provide initial individual and ongoing collective training to ensure that each team member is best prepared to excel and that our team remains current, competitive, and connected. 

Since we believe in the value of hands-on training, we are opening this opportunity to those with all experience levels, including those at the entry-level. Your interest, commitment, and willingness to learn is what primarily interests us. We have created a team based on likeminded ambition and shared goals, believing that these attributes are most important as we expand our existing unit. 

Show us why you are the right fit for our team by applying now! 

Keywords: Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, AB, Alberta, Sherwood Park, St. Albert, Fort Saskatchewan, Acheson, Spruce Grove, Beaumont, Leduc, Calmar, Devon



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