Customer Service Representatives; Full-Time Montréal 2131364

Montréal, QC

Our client in Old Port of Montreal is currently looking for professional Customer Service Representatives to be part of a fun, growing organization!

  • Manage food deliveries and assist customers in placing orders online or by phone
  • Provide suggestions and recommendations on different restaurants, cuisines, and menu items
  • Handle customer complaints 
  • Liaise between restaurant management and customer to resolve issues
  • Track, adjust, and confirm orders
  • Communicate with customers via online chat and phone call
  • Provide world class customer service
  • Must have customer service experience 
  • Strong English communication skills both orally and written
  • Must be available to complete a 40-hour work week
  • Must be available to work late evenings
  • Ability to work in a team and independently
  • Strong typing and grammar skills
  • Proficient with computers
What we  Offer:
  • Full-time, permanent position -- 40 hours per week
  • Night shifts varying from 4:00 PM to 1:00 AM and 6:00 PM to 3:00 AM
  • An hourly rate of $12/hr + an extra $1.50 for the night shift premium
  • Dental and Medical benefits and incentive bonuses
  • Fun, friendly environment
We appreciate all those who apply; However, only qualified candidates will be contacted for an interview.


Keywords: Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, Quebec, QC, PQ, Saint-Lazare, Hudson, Hudson heights, Notre-Dame-de-l'ile-Perrot, Kirkland, Pointe-Claire, Beaconsfield, Senneville, Pointe-Calumet, L'ile-Bizard, Sainte-Genevieve, Saint-Laurent, Montreal, Cote-Des-Neiges, Notre-Dame-De-Grace, Chateauguay, Salaberry-de-Valleyfield, Beauharnois, Saint-Jean-sur-Richelieu, Saint-Eustache, Laval, Terrebonne



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