Customer Service / Parts Counter Clerk - No Experience Needed!
Toronto, ON
We are leading provider of driveline components and driveshaft manufacturing and repair for the automotive, heavy truck, industrial, and off highway industries and we are currently hiring for our Mississauga branch.
The Entry Level Partsperson rate of pay is from $20.00 to $22.00 per hour.
Position Overview
The Partsperson is responsible for providing exceptional customer service by supplying parts to customers. This will require determining the customer’s needs through parts identification and effective communication. You will use catalogs both electronic and paper, and be able to effectively use our ERP system for creating quotes and repair estimates, and the invoicing of parts and service.
Primary Responsibilities
- Customer service focused with strong interpersonal skills
- Receive parts orders from customers in person at sales counter and over the phone
- Sourcing and ordering parts from internal and external sources
- Troubleshooting and problem solving to determine customer needs
- Picking and packaging of parts orders for shipping to customers
- Receiving of incoming parts stock orders and accurately warehousing within the warehouse
- Maintain a clean, safe and professional work environment
- Follow all ISO 9001:2015 procedures
- Picking up and delivering parts to customers using company vehicle when required
Qualifications
- Strong customer service skills
- Excellent interpersonal and organizational skills
- Excellent verbal & written communication skills
- Ability to work independently and in a team environment
- Valid Driver’s License with an acceptable Driver’s Abstract
We Offer
- Competitive Wages and remuneration package
- Health and Extended Health
- Dental
- Life Insurance
- International Travel Insurance
- Career Advancement Opportunities
- Rewarding team environment
- Employee recognition program
- On-site parking
If you have a positive attitude and are interested in building a rewarding career, please apply today!
We offer more than just a “job”. We offer Competitive Wages, Comprehensive Company Paid Benefits, and Career Advancement Opportunities!
We are proud to be dedicated to Equity in the workplace and encourage all interested candidates to apply
Pat's Driveline
Pat’s Driveline, a member of The Gear Centre Group of Companies, is among the leaders in driveline manufacturing and service in North America. With twelve retail facilities across Canada and three major product distribution warehouses, Pat’s Driveline is able to offer our customers individual components and custom or OEM driveshafts. We have the experience to engineer, design and manufacture power transmission systems for any size application.
At Pat’s Driveline, we believe quality is our most valuable asset. Quality parts and components, quality manufacturing standards and of course, qualified and experienced staff are the ingredients needed to ensure that Pat’s Driveline continues to grow.
Our ISO 9001:2015 Quality Assurance Accreditation is a result of all facets of our business being focused on delivering the highest levels of service quality and customer satisfaction.
Pat’s Driveline has the largest inventory of its kind in North America. Having the right part at the right time and the right price has helped us evolve into the industry leader we are today. Consolidated buying power, in-house engineering expertise and innovation make Pat’s Driveline the company of choice for all of your driveline requirements.
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