Customer Service Assistant Toronto 2135234

Toronto, ON

At our company, team members are inspired to unlock their potential and achieve their dreams. We are public educators and role models with a passion for providing service excellence and establishing genuine human connections with our customers. We are a fast growing company and provide our team members with many opportunities to learn, grow and expand their responsibilities.

The Customer Service Assistant will support our Customer Service team in expanding our customer base and building customer loyalty. As an integral part of our team, you will build and develop professional relationships with a large variety of our customers. Ideal candidates will be eloquent, driven, and possess a friendly demeanour.

The Role:
  • Provide personalized customer service of the highest level
  • Update existing databases with necessary changes
  • Handle all customer inquiries in a prompt and professional manner
  • Capture and interpret client information
  • Actively participate in weekly/daily team meetings
  • Collaborate with team to come up with innovative solutions
  • Act in a manner that is consistent with the company’s core values
Preferred Skills & Experience:
  • Must be 18+
  • Experience in building and maintaining a loyal customer base
  • Excellent written and oral communication skills in English
  • Be creative, driven, self-motivated with an enthusiastic personality
  • Be a self-starter who can work independently and with minimal supervision
What We Offer:
  • Competitive salary
  • Progressive bonuses
  • A collaborative system where you can share and learn practices with your peers
  • Supportive management team
  • Receive ongoing training to support your success
  • Weekends off
  • All-expenses-paid team events, optional
Apply today with confidence. 

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