Gift Shop Sales Associate - Rocky Mountains Summer Experience

Jasper, AB

ATTN APPLICANTS: We normally open May 14 with staff arriving as early as May 1. However due to the unpredictable nature of the pandemic we are holding our open date as tentative for June 4.

Our priority is health and safety of all employees, guests, business partners and clients.

PLEASE APPLY and we will keep you updated as we receive direction from government bodies.This is NOT a work from home opportunity.

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Now the GOOD news! Why Apply?

Everyone has the Canadian Rockies on their bucket list! This is your chance to move to Jasper National Park this summer where you will learn, earn, explore amazing places with awesome new friends and save money for your next adventure in the fall!

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.

What is a sales associate – What does he/she do?

Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards.

Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals and work well in a team.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service 
• Assess customer needs and provide assistance and information on product features 
• Welcome customers to the store and answer their queries 
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis 
• “Go the extra mile” to drive sales 
• Maintain in-stock and presentable condition assigned areas 
• Actively seek out customers in store 
• Remain knowledgeable on products offered and discuss available options 
• Process POS (point of sale) purchases 
• Cross sell products 
• Handle returns of merchandise 
• Team up with co-workers to ensure proper customer service 
• Build productive trust relationships with customers 
• Comply with inventory control procedures 
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design) 

Requirements

Sales Associate skills

• Proven work experience as a Retail Sales associate, or similar role 
• Basic understanding of sales principles and customer service practices 
• Proficiency in English, Basic Math skills 
• Track record of over-achieving sales quota 
• Hands-on experience with POS transactions 
• Familiarity with inventory procedures 
• Solid communication and interpersonal skills 
• A friendly and energetic personality with customer service focus 
• Ability to perform under pressure and address complaints in a timely manner 
• Availability to work flexible shifts 

Apply today and let's get the conversation started!