Customer Service Representative - Bilingual English / French - Work from home

Montréal, QC

About us:

We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.

About the Position:

Please note that this is a work from home position for the duration of the Covid-19 situation and candidates may be required to work onsite at the Montreal office when the situation stabilizes at the request of management and operational needs.

In this position, you will:

• Answer calls and direct customer calls as required
• Work collaboratively with your team
• Use computers and software to access customer information and add information as necessary
• Assist customers with questions and concerns. Escalate as needed
• Provide excellent customer service
• Work to stay updated on latest company knowledge and information
• Make customers happy

Ideally, we are looking for applicants:

• At least 18 years of age
• Possess a flexible schedule. We have shifts 24/7
• Graduated from high school or possess a GED
• Excellent English speakers and/or bilingual in English/French

What we  offer you:

• Benefits after 3 months
• Work from your home during this Covid-19 situation
• We supply new computer and equipment delivered to your house
• $14 per hour to start
• Career  and income growth and progression

Our recruitment team will review all resumes and reach out to applicants who are qualified for the role. 

Good luck!