Customer Service Representative

Kitchener, ON

 

Convoy Supply is Canada’s largest wholesale distribution company serving building envelope professionals. Our commitment to exceeding expectations among our customers is the cornerstone philosophy of the company. We are proud of the relationships that we have built over the past four decades with customers and suppliers alike, and are honoured by the friendships we share. Since we opened for business in Prince George, BC in 1972, Convoy has grown to 35 locations across Canada, including our Simplex Tapered Insulation facility in Ontario, and 8 in the Pacific Northwest USA.

We are currently seeking an Customer Service Representative for our Kitchener, ON branch to join our team. We offer a competitive salary and benefits package, including a group RSP; if you wish to have a career in a fast paced industry – join our team!

Job Summary

Inside sales support, along with quoting for multiple Ontario branches. The Inside Sales Representative is a pivotal position and is responsible for a variety of job functions. This role requires a person who is self-motivated and enjoys the role of meeting new people and of sales. This person is the main contact point and is an important representative of our company.

Qualifications

Minimum of 3 years experience in service, hospitality or building supply industry
Proven successful experience in quoting and obtaining window and door sales a must.
Excellent written and verbal skills
Must be able to read, write and speak English
Basic computer skills in Outlook, Word and Excel
Experience with customer service
Ability to attend work on a regular basis and to work extended hours when required
Lifting up to 50 lbs. will be required occasionally
Excellent customer service
Experience with building/construction supply materials an asset
Ability to learn proprietary software systems
Organized and detail oriented
A quick learner and ability to communicate with a diverse clientele group
Please apply today!

 

Convoy Supply

Convoy Supply

Convoy Supply is a one-step building materials distributor with over 40 locations across Canada, the Pacific Northwest, Montana, and Maryland, with product lines covering every aspect of the building envelope.

Here's a sample of what it means to join Team Convoy:

  • A team of champions who bring their best to every game
  • A vision for our communities that includes and goes beyond providing meaningful employment
  • A commitment to grow ethically, responsibly, and sustainably
  • A rich history spanning over 45 years, filled with stories of challenge, growth, and friendship 

A career with Team Convoy can lead to a wide range of employment opportunities, including truck drivers, crane operators, warehouse associates, sales, administration and finance, and management. We provide a comprehensive benefits package for you and your family, support your career goals through education, transfers, and development, and are committed to providing a safe place to work. We believe in making our communities and our world a better place to live, and our goal is to meet and exceed our customer’s expectations. We work hard and enjoy ourselves in the process.

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