Customer Service Representative (Sample)

Ottawa, ON

The customer service representative is responsible for answering calls, providing product information, and helping customers by being informative, empathetic, and eager to quickly solve a customer's problem.

• Respond to customer inquiries in a timely manner
• Resolve customer complaints and provide solutions in a professional and courteous manner
• Provide product information to customers
• Process and ensure accuracy of orders
• Build relationships with customers

• High school degree or equivalent
• Experience in customer support, client services, sales, or a related field
• Excellent communication and interpersonal skills
• Basic computer skills
• Customer-focused for positive customer experience and resolution

We Offer:

• $15 - $20 hourly
• Flexible schedule
• Extended health & dental coverage
• Life insurance