Supervisor, Laboratory Services, Full Time

Midland, ON

• Ensure laboratory technologists and laboratory assistants adhere to departmental policies, procedures and processes.
• Maintain a high level of technical and theoretical expertise.
• Work within a team environment demonstrating excellent communication, time management and interpersonal skills.
• Development and maintenance of current policies, procedures, processes, and forms to ensure they are relevant and up to date and consistent with the overall objectives of the laboratory and external regulatory agencies.
• Maintain adequate reagents, inventory and supplies and ensure proper utilization of consumables with minimum waste.
• Ensure performance of routine operation, maintenance, and calibration of necessary equipment.
• Maintain equipment records on all instrumentation in compliance with procedure and external regulatory agencies.
• Maintain a quality control program for all testing done in the department.
• Ensure timely completion of workload in the department.
• Ensure standards for clear and accurate reporting of all results, including abnormal and critical results.
• Investigate and respond to discrepancies and incidents.
• Identify issues and assist in developing solutions to correct identified deficiencies.
• Complete direct observation on all laboratory employees annually in conjunction with senior technologists
• Provide support to staff that does not require management intervention.
• Responsible for leading in the design, implementation and continual improvement of GBGH Laboratory Quality System.
• Active participation and contribution in Hospital and Unit/Department Quality Improvement activities and initiatives.

• Successfully completed Bachelor of Science or equivalent or related field.
• Initial certification in Medical Laboratory Technology by the Canadian Society of Medical Laboratory Scientists (C.S.M.L.S) required.
• Member in good standing of College of Medical Laboratory Technologists of Ontario (CMLTO).
• Active membership and participation in associated societies, user or peer groups required.
• Successful completion of a recognized Quality Management certificate program.
• Minimum experience of six (6) years experience in core laboratory.
• Minimum of two (2) years supervisory experience.
• Ability to communicate effectively and respectfully with a diverse workforce, and client population and community.
• Demonstrated strong communication skills both written and verbal.
• Demonstrated ability to motivate, lead and mentor staff.
• Demonstrated ability to prioritize, organize and multi-task.
• Demonstrated project management skills.
• Demonstrated knowledge of quality control.
• Demonstrated computer skills in Word, Excel, Power Point and Omni
• Demonstrated ability to work independently or in a team environment.
• Demonstrated ability to problem solve, inspire ideas and empower staff.
• Demonstrated commitment to continued professional and personal growth and development through continuing education programs and self-directed learning opportunities.
• Experience with system auditing.
• Experience and knowledge of Quality Systems (IQMH, CAP, ISO).
• Thrive in a fast-paced work environment, maintains a positive frame of mind, and sets an example of professionalism for other team members by living GBGH’s Core Values.
• Available to work occasional evenings or weekends at special events and meetings.
• Demonstrated consistent punctuality and attendance record, maintaining a high level of reliability and commitment to performing duties with efficiency and effectiveness in previous roles.
• Excellent clinical, decision making and critical thinking skills.
• Excellent verbal, written, communication and organizational skills.
• Ability to adapt to change in a fast-paced working environment.
• Commitment to GBGH Values and Purpose Statement.
• As a partially designated French speaking organization, French verbal and written communication skills are considered an asset in this position.

• Hourly rate of pay $57.98 to $62.76, plus a generous vacation allotment.
• 3% Pay for Performance (PFP) Bonus
• Personal Spending Account of $1000 annually.
• There will be a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life, paid sick days, short-term disability income protection plans.
• Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s largest defined benefit pension plans.
• Education Fund Opportunities, Career Development and Education Sessions. This position is included in our leadership team and will attend four off-site leadership days each fiscal year. 
• Access to Employee and Family Assistance Program. 
• The successful applicant will be compensated for their time in the interview (up to 1 hour).

THE HOSPITAL
Discover a rewarding career at GBGH, a dynamic 113-bed facility nestled in the heart of Midland, Ontario. Our dedicated team serves a diverse catchment area, including Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township, and Springwater Township. With a population base of 55,000, surging to over 150,000 during the peak season, GBGH stands as a healthcare cornerstone for our vibrant community.

With an annual budget of approximately $80 million, a robust staff of 800 professionals, and a network of over 100 active professional staff alongside 70 regional affiliates and consulting physicians, GBGH is a vital healthcare hub. Our services span acute care, rehabilitation, complex continuing care, and Level 3 intensive care unit, with exciting plans on the horizon. We are in the early stages of expanding our capabilities, including a 2,500 sq ft expansion to our diagnostic imaging department to add MRI services for our community, a 50,000 sq ft expansion off our emergency department to offer 24 inpatient mental health beds and planning for a new state-of-the-art hospital facility. Explore the latest developments and initiatives at GBGH by visiting our website: gbgh.on.ca.

HOW TO APPLY
If you're ready to embark on a remarkable career journey with GBGH, apply now. Join us in making excellent care personal and be part of a team that is shaping the future of healthcare in our community. 

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.