Transportation Customer Service Manager / Team Leader

Vancouver, BC

About us:

We are Hiring Help, a recruitment services company who bridge the gap between companies looking to hire and applicants seeking a job in their field. We specialize in the acquisition of qualified and skilled candidates to help our clients succeed in their businesses.


About the Company:

Our company specializes in industry-leading shipping services that surpass customer expectations for over 2 decades now! We are committed to remaining one of North America’s leading logistics provider by creating customized transportation solutions for each and every one of our clients.

Currently, we are looking to hire a Transportation Team Leader who will provide assistance to sales representatives and provide them with effective mentoring. Applicants must have minimum 3 years of transportation and 3PL experience and be able to thrive in a fast-paced environment.


What you will do:

  • Oversee your group of sales representatives (7-10 individuals)
  • Act as a liaison between Management and Sales Representatives
  • Manage schedules of sales representatives 
  • Hire, train, and onboard junior employees
  • Evaluate employee performance
  • Ensure that deadlines are met according to schedule
  • Provides sales representatives with feedback on their performance 


What we are seeking:

  • 3 years of transportation experience
  • 3 years of 3PL experience
  • Prior experience with produce transportation is an asset but not mandatory
  • Knowledge of border crossing procedures
  • Excellent verbal and written communication skills; fluency in Spanish is an asset but not mandatory
  • Strong MS Office skills
  • Phenomenal interpersonal and leadership skills
  • Ability to adapt and be flexible in a fast-paced organization
  • Team player


What we can offer you:

  • Earn up to $60K annually
  • 3 weeks vacation
  • Benefits including Health, Dental, Long-term Disability, D&D and Life


Our recruitment team will review all resumes and reach out to applicants who are qualified for the role.

Good luck!


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